Shipping Policy

  • Processing Time: Orders are processed within 2-3 business days. Orders placed over weekends or public holidays will be processed on the next business day.
  • Custom Orders: Custom orders for Mannetjies can take up to 14 days before shipping. You will receive a notification once your order is ready to be dispatched.
  • Shipping Fees:
    – Standard Shipping: R100 flat rate for all orders within South Africa.
    – Free Shipping: Orders over R1000 qualify for free shipping within South Africa.
  • Delivery Times:
    – Standard Shipping: 3-7 business days after dispatch.
  • Tracking Information: Once your order has shipped, you will receive a tracking number via email.
  • International Shipping: At this time, we do not offer international shipping.
  • Lost or Stolen Packages: We are not responsible for lost or stolen packages. If your package is marked as delivered but you have not received it, please check with your local courier or contact us.